UOB Centre of Excellence Sdn. Bhd. is establish and operate an Business Process Outsourcing (BPO) center rendering in Back end operations support for the UOB Group’s financial services and products andContact centre supporting the UOB Group’s inbound services. The main challenges for auditors were having custom and accurate reports from the Verex Access Control System for further investigations.
Key Points:
- All reports are dynamic based on custom queries and functions.
- The reports can be generated from Microsoft Excel for more flexibility.
- Additional feature such as user data modification tracking has been added.
- The report generation process takes less than 3 seconds.
- The reports are about Authority Groups, Area, Schedule, Users, Logs, Events and Activity.